Overview2026 Customer Marketing Operations Placement at Hilton. Join to apply for the 2026 Customer Marketing Operations Placement role at Hilton.We are looking for an enthusiastic Intern to join our Customer Marketing Operations team, working on our marketing and transactional campaigns on a 12-month placement. From day one, our placement students are fully integrated into Team Hilton with exposure to networking, regional conferences, and opportunities for some international travel. The placement is based in our Glasgow Corporate Office, with a cohort of around 10 interns and regular connect meetings and feedback sessions to support development.The Hilton Customer Marketing Operations team uses customer and guest insights to evolve and deliver personalised experiences for our customers and guests. We are seeking an enthusiastic, curious, and innovative intern with a mindset to think beyond the day-to-day and envision what could be.ResponsibilitiesAssist with the strategy, development, and execution of marketing and transactional email campaigns, mobile in-app messaging, and push campaigns using Braze as the Email Service Provider (ESP).Support the creative solution improvements of design, process, or technical challenges related to email and mobile projects.Monitor and analyse key performance metrics for email and mobile marketing and transactional campaigns, generating insights and recommendations for campaign optimisation.Establish strong partnerships with outside vendors, internal stakeholders, and other departments to support open collaborative communication.Qualifications and What We Are Looking ForA strong alignment with Hilton culture and values.A current Bachelor\'s or Master\'s student with a required 12-month year in industry placement as part of the degree.A degree with a focus on Hospitality, Business/Marketing Management, or Technology is preferred.Availability to start 13 July 2026, full-time, for a 12-month placement.Eligibility to work in the UK. Non-UK nationals may need to be studying at a UK university to be eligible for a placement, particularly without EU Settled or Pre-Settled Status.Fluency in English (speaking, reading, and writing).A proactive and organised individual who can manage workload and meet deadlines across multiple projects.Ability to thrive in a close-knit team environment with open communication to fuel improvements and collaboration.A positive, can-do attitude with exceptional attention to detail.Location and BenefitsLocation: Glasgow office. Placements are office-based with flexibility across some teams.Salary & Benefits: £26,000 Gross PA and private healthcare.Benefits and development opportunities include Hilton University access, networking opportunities, regular feedback, cross-exposure to other functions, and Hilton perks such as Go Hilton Travel Program.What to ExpectSelection Process: Please apply now. Applications close on Sunday 2nd November 2025. If successful, you may be invited to complete a one-way video interview and online assessment. Our EMEA Graduate Recruitment Team will be in touch with the outcome. We aim to provide timely feedback and next steps.What is it like working for Hilton? Hilton is a leading hospitality company with a diverse culture and a focus on belonging. We value diversity and provide accommodations to qualified individuals with protected disabilities upon request.Employment type: Full-time. Job level: Apprentice/New Grad/Intern. Job function: Marketing and Sales. Industry: Hospitality.We are an equal opportunity employer and value diversity at our company. For accommodation requests during the application or interview process, please contact us.Locations: Hilton - Area Office - Glasgow. Schedule: Full-time. Brand: Hilton Corporate. Shift: Day Job. #J-18808-Ljbffr