Overview

We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society.

Application Deadline: 21 September 2025

Department: Marketing & Communications

Location: London

Compensation: £45,000 - £48,000 / year

Responsibilities

• Develop and implement audience first marketing strategies to increase brand awareness, market share, and revenue growth with both our existing audiences and prospective growth audiences.
• Identify and monitor full funnel marketing mix strategies to build integrated, engaging consumer-first brand experiences that grow our market share.
• Lead on the planning and execution of multi-channel marketing campaigns for our cultural programming calendar and key moments across digital, email, content, and traditional media.
• Support brand and specific campaign storytelling through compelling communications.
• Analyse market trends, customer insights, and competitive landscape to identify opportunities for growth and innovation.
• Measure and report on the effectiveness of marketing campaigns, using data to refine strategies and improve ROI.
• Ensure all of the creative and content teams are fully onboarded to strategies so that all of our content supports strategic plans to drive increased reach and engagement.
• Manage and report on marketing budgets, ensuring efficient allocation of resources to achieve maximum impact.
• Collaborate with internal stakeholders, including exhibitions, live, development, commercial and visitor experience, to ensure alignment and support for marketing initiatives.
• Build and maintain relationships with external partners, such as agencies, vendors, and media outlets, to amplify marketing efforts.

Skills, Knowledge and Expertise

• Minimum of 5+ years of experience in marketing within arts and culture, preferable client side.
• Understanding of ticketing, sales and conversion focused marketing within cultural or live organisations.
• Strong project management skills, with the ability to deliver across multiple campaigns.
• Familiarity with audience segmentation models.
• Demonstrable experience in providing value and driving brand awareness through online and offline channels.
• Solid understanding of brand strategy and how culture shapes a brand.
• Awareness of equity, diversity and inclusion principles in marketing and audience development.
• Highly entrepreneurial – autonomy, strategic thinking and collaboration are critical to drive our brand.
• A growth mindset - eager to improve our ways of working and passionate about continuously upskilling yourself.
• A deep understanding of consumer trends and insights.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Creative thinker with the ability to develop innovative marketing strategies within a range of budgets.
• Excellent management skills.
• Ability to create clear and compelling reports for key stakeholders.
• Passionate about arts & culture and how this sector challenges and reshapes society.

Benefits

Mental Health & Wellbeing

• Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed
• Mental health support and guidance from our in-house trained Mental Health First Aiders
• Hybrid working based on having 3 days in the office per week (pro rata if part-time)
• Contribution towards eye tests and glasses
• Trust life insurance scheme

Holiday

• Enhanced annual leave – 25 days plus bank holidays (pro rata)
• Birthday leave - additional day leave
• Extra day - to celebrate anything of your choice

Other Leave

• Sick leave – 20 days full pay, followed by 20 days half pay (pro rata & following 3 months service)
• Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent (pro rata & following 3 months service)
• Enhanced maternity pay

Pension

• 8% employer pension contributions, no employee contribution required
• Option for salary sacrifice
• Interest-free loan Season ticket loan
• Cycle to Work scheme

Discounts, offers and free stuff

• The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites
• Discounts in Somerset House cafes and restaurants
• Discounts with various high street retailers and restaurants
• Discount to local leisure centres

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales

Industries

• Museums, Historical Sites, and Zoos

Note: This description reflects the role and its primary responsibilities and does not include unrelated job postings.