Omni Channel Marketing Lead Operator
New Yesterday
* Tenacity, drive and creativity to grow the Operator & MVNO channel partners in new and exciting ways* Interface and own relationships with senior customer counterparts driving broader engagement and advocacy across the Operator and MVNO channel Partners* Manage Samsung’s customer journey across our channel partner touchpoints to create best in class consumer shopping experiences* Partner with Sales leadership to hit sales goals in both the short and long term* Lead a team of 6 that will be the day to day contact point for the partners and sales counterparts within the portfolio with end to end responsibility for the smooth running of these partnerships across all aspects including marketing, operational processes, Marketing insights & reporting and any other contractual obligations* Understand the retail sectors and how to prioritise investments across different segments of the business seasonally to maximise revenues whilst yielding a true return on investment and ROAS. Understand and teach the art of science behind moving pounds to maximise revenues and meet quarterly forecast executions* Dives deep into business objectives and needs of partners in order to assess and develop mutually beneficial programs to secure cross-channel programming* Develop a full-year execution strategy calendar for partners; the primary driver for investment and category prioritisation planning.* In conjunction with your peers, act as a real leader, inspiring change and implement new ways of working & thinking across the Omni Channel Team* Control, optimize and develop multi-channel marketing investments for your relevant categories across the available budgets that are measurable and aligned to the teams ROAS principles.* Drive post launch/campaign results analysis ensuring findings & recommendations are shaping future activities.* Work collaboratively with all internal partners to activate “best-in-class” partner execution for all major MX product launches and in lifecycle activation in line with UK strategy and Key Performance Indicators* Drive Omni Channel excellence using our Samsung Omni Channel Contracts, ensuring channels adhere to our standards, and we continually evolve how we execute forward-thinking basics (including ongoing reporting and optimisation)* In conjunction with the Head of Omni Channel Marketing– co-own and lead the governance and execution of channel partner launch and promotional plans ‘play backs’ and ‘wall walks’ to the wider business and MX LT.* Taking a customer centric approach, drive collaborative development of propositions within the product management team and how best to execute into the market with measured effectiveness* Partner with creative teams – internal partners and / or partner agencies for projects and staffing services* Embraces invention without precedent while leveraging proven approaches* Identifies & assesses risks quickly, building contingency plans to mitigate or manage them* Recognizes and solves for often opposing priorities, evaluates and presents trade-offs* Lead or co-lead campaign and program alignment meetings and creative reviews with senior leaders, team members and HQ partners* Marketing background, ideally with a vendor in the same role or marketing role within a retailer/network operator/agency* Strong leadership skills and proven ability to motivate change* Formal people management experience leading a team* Experience across the marketing mix – ATL& BTL* Written and verbal communication skills, articulating cases to senior audiences* 360 marketing experience, with a focus on digital (and clear understanding of digital marketing metrics)* Proven ability to manage significant budgets and drive business opportunities delivering return on investment* Commercial ‘know how’ to produce a case to a senior audience, justifying value on marketing spend* Multi-tasking with ability to juggle multiple priorities and business demands* Excellent interpersonal skills across all levels* Strong negotiating and relationship building skills* Initiative and energy to present ideas proactively* Great teammate with a can-do attitude & spirit and non-silo approach to work* Strong attention to detail* Excellent communicator with solid presentation skills* Passion for mobile, technology and innovation* Passion for mobile, technology and innovation* 360 marketing experience, with a focus on digital (and clear understanding of digital marketing metrics)* Experience of managing marketing budgets* Ability to seek out and build relationships with multiple internal and external team members in order to successfully deliver on key projects* Comfortable multi-tasking and project manage large & sometimes complex activities* A team player with a can-do attitude & spirit* Strong attention to detail* Strong communicator with solid presentation skillsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 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- Location:
- United Kingdom
- Job Type:
- FullTime