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Institution of Civil Engineers (ICE) provided pay range

This range is provided by Institution of Civil Engineers (ICE). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Institution of Civil Engineers (ICE)

Location: London, Westminster

Work Type: Hybrid

Salary - £45,000 per annum

The Organisation

The Institution of Civil Engineers (ICE) is a 97,000-strong global membership organisation with over two hundred years of history.

It is a centre of engineering excellence, qualifying engineers and helping them maintain lifelong competence, assuring society that the infrastructure they create is safe, dependable and well designed.

Its network of experts offers trusted, impartial advice to politicians and decision makers on how to build and adapt infrastructure to create a more sustainable world.

The Role

We are looking for a highly organised and proactive Membership Marketing Manager to lead two key projects: our Annual Retention Communications Programme and the ICE Survey. This is a fantastic opportunity to engage and retain members and shape future ICE campaigns and strategy.

Key Responsibilities:

Retention Campaign

• Own and deliver the annual ICE retention communications programme
• Manage project plans, deadlines, and stakeholder relationships
• Create and deliver multi-channel marketing content (emails, letters, social media, newsletters)
• Use CRM data to target communications effectively
• Track KPIs and report on campaign performance

ICE Survey

• Project manage the ICE Survey in collaboration with a market research agency
• Work the agency and internal stakeholders to redesign the research methodology and questionnaire
• Coordinate internal tasks and ensure timely delivery
• Reporting and briefings for senior leadership

Additional Duties

• Support other marketing projects as needed
• Attend occasional events, team office days and in-person meetings in London
• Collaborate with internal and external stakeholders (no line management responsibilities)

Skills & Experience:

• Strong project management and organisational skills
• Experience in multi-channel marketing campaigns
• Proficiency in Microsoft Office and email marketing platforms (e.g. Dotdigital)
• Ability to analyse data and report insights
• Experience working in a marketing environment with multiple stakeholders

About You:

• Detail-oriented, proactive, and deadline-driven
• A team player with a positive, can-do attitude
• Customer-focused and results-oriented
• Flexible and adaptable to changing priorities
• Eager to learn and contribute to a collaborative team

Qualifications:

• Graduate-level education or equivalent experience
• Specialism in marketing is desirable

Why Join ICE?

• Be part of a globally respected institution
• Work on meaningful projects that support civil engineers worldwide
• Enjoy flexible hybrid working and professional development opportunities
• Join a friendly, supportive, and purpose-driven team

ICE Group benefits include:

• Remote, with occasional meetings
• 25 days annual leave
• Up to eight per cent of salary contributed to a personal pension scheme
• 24-hour employee support line
• Death in service benefit equivalent to one year’s salary
• Interest free season ticket loan
• Cycle to work scheme
• Big Gym membership savings with the Gymflex scheme

ICE Group is an equal opportunities employer and welcomes applications from all sections of the community.

General Data Protection Regulations (GDPR) 2018

The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. The ICE Group’s Data Protection Officer is Shah Ali, who can be contacted at shah.ali@ice.org.uk. Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Marketing, Project Management, and Strategy/Planning

• Industries

  Marketing Services and Non-profit Organizations

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