Job Description

Marketing Operations Manager - Hospitality Management Solution

Propel are partnered with a very exciting SaaS scaleup client who are revolutionising the hospitality industry, helping some of the best-known restaurants and hotels run smarter, leaner, and more sustainably. They’re growing fast, backed by a strong investment and are solving problems that the hospitaility industry has struggled with for years.

In this role you will lead:

• Campaign Optimisation: Analyse performance, improve results across channels, and track user journeys for actionable insights.
• Process Automation: Lead MAP migration, automate marketing, and build scalable systems for demand gen support.
• Reporting & Analytics: Create self-serve reporting frameworks and track brand ROI to optimise performance.
• Sales & Marketing Sync: Ensure MQL follow-up, set up behaviour-based nurture campaigns, and align sales and marketing.
• Cross-functional Leadership: Bridge RevOps and marketing to improve lead capture, tracking, and efficiency.

They are looking for someone who has:

• 5+ years' experience in project delivery, ideally within a fast-growing B2B SaaS environment.
• Proven experience working with or alongside marketing teams.
• Strong analytical skills with a data-driven, action-oriented approach.
• Proactive and self-sufficient, able to manage tasks independently.
• Skilled in creating workflows, reports, and CRM setups (Microsoft Dynamics), with experience leading internal and external developers.
• Expertise in marketing automation platforms, CRM systems, and data analytics tools.
• Able to optimise performance using data, with experience in developing and managing testing strategies.

** Location & Flexibility: This role is based anywhere in the UK where you would be working remotely with occasional travel required, or in Edinburgh which will be hybrid working. **

If this sounds like something you, or someone you know might be interested in then apply ASAP or pop your CV over to me at hope.smithers@propellondon.com

Marketing Operations Manager - Hospitality Management Solution