OverviewFreedman International is the global campaign partner trusted by the world's biggest challenger brands to protect their brand across borders and deliver brilliant global campaigns at pace and scale. We specialise in ensuring cultural relevance, compliance, consistency, timeliness, and budget adherence for our clients' global objectives. Our portfolio includes leading brands such as Meta, Oatly, IHG and Zoetis.The OpportunityWe're looking for an exceptional Digital Programme Manager - Campaign Workflow with proven agency experience for an initial 6-month contract to lead transformational change across our 50-person production team. This is a high-impact contract opportunity to drive critical process improvements through delivery in January 2026 and the initial phases of our rolling implementation programme. You’ll establish the foundations for sustained operational success whilst leading change adoption across multiple teams.What You’ll DoLead Transformational ChangeDrive our business change programme from January 2026 delivery through the initial implementation phaseBuild and manage a dedicated change team (trainer, documentation specialist, UAT coordinator)Act as the central point of contact, guiding teams through transformation with clarity and confidenceEstablish momentum and engagement that will sustain beyond the initial contract periodCollaborate with Account Management, Project Management, Translation, and QC teams to rewrite and optimise workflowsDesign and document delivery frameworks, SOPs, and playbooksEliminate friction points across team handoffs and system integrations (Monday.com, WordBee, Ziflow)Define quality standards and error taxonomies across all functionsDesign scalable processes that support our continued growthCreate the foundation for sustained operational successDrive Adoption & Build CapabilityIdentify training needs and coordinate comprehensive learning programmesOversee User Acceptance Testing to ensure smooth transitionsSet up QA oversight mechanisms to support functional leadsChampion a culture of adaptability and continuous improvement across the organisationRun post-mortems and retrospectives, using insights to prevent recurring issuesImplement structured improvement cycles using proven methodologiesMonitor adoption during the critical early phasesEstablish improvement practices that teams can sustain independentlyWhat You’ll BringExperience in marketing, localisation, or production agency environments7+ years in business change management AND operational excellenceStrong knowledge of change management methodologiesProven track record embedding cross‑functional processes across teams of 40+ peopleExperience designing and delivering training programmes and capability buildingBackground running QA frameworks and continuous improvement initiativesTeam leadership experience, ideally in contract or time‑bound delivery environmentsSkills & QualitiesExceptional stakeholder engagement and influencing abilities at all levelsStrong process mapping and workflow design capabilitiesAnalytical mindset with focus on root cause analysis and problem‑solvingNatural ability to toggle between strategic thinking and hands‑on deliveryExcellent communication and documentation skillsComfortable with tools like Monday.com, WordBee, Ziflow or similar platformsPersonal AttributesProactive and adaptable – you can hit the ground running and deliver quicklyCollaborative and approachable – you build consensus and maintain engagementResults‑focused – you deliver tangible outcomes within defined timeframesResilient – you thrive in fast‑paced, time‑bound delivery environmentsExposure to operational improvement frameworksUnderstanding of localisation workflows and international campaign deliveryExperience with system integration projects and workflow automationInterim or contract change management experience in similar environmentsWhat We OfferCompetitive day rate reflecting the scope and impact of this contract roleInitial 6‑month contract with strong potential to extend based on business needs and performanceHybrid working with our central London officeOpportunity to make immediate, tangible impact on organisational transformationCollaborative and creative environment working with high‑profile global brandsExposure to end‑to‑end change delivery with autonomy and leadership backingPotential for contract extension or permanent conversion for the right candidateMeasures of SuccessInitial 6‑Month Contract PeriodSuccessful delivery of process improvements by January 2026Effective launch and early adoption of new processes and systemsChange team established and operating effectivelyStrong stakeholder satisfaction across production teamsClear foundations established for ongoing operational successPotential Extension PhaseContinued implementation of rolling programme changesMeasurable adoption rates and minimal disruptionDocumented delivery frameworks and SOPs in placeEvidence of embedded improvement practices across teamsHow to ApplyPlease submit your CV along with a brief covering letter explaining:How you would approach the first 6 months to ensure maximum impactYour availability and day rate expectationsWhy This Contract Role MattersThis contract represents an opportunity to drive critical transformation at a pivotal moment for Freedman International. You’ll have the autonomy, backing, and resources to deliver meaningful change quickly, with the potential to extend your impact if both parties see value in continuing the partnership.Ready to drive transformational change and deliver tangible results in 6 months?We’d love to hear from you.Freedman International is committed to creating an inclusive and diverse workplace. We welcome applications from all qualified candidates regardless of their background. #J-18808-Ljbffr