As the Marketing Manager, you will be instrumental in driving footfall, enhancing customer experience, and solidifying The Chimes' position as the leading shopping and leisure destination within their catchment.

This is an exciting opportunity to join The Chimes team during a pivotal year and contribute to the success of this high-profile asset within a vibrant and growing community.

Responsibilities

• Liaison with tenants at both site and head office level to encourage tenant participation in events and activities and to assist in obtaining regular content for social media, PR, website, magazines, and HTML's. Work with retailers to ensure relevance and value in all events and campaigns.

• Liaison with landlords, centre managing agent, customers, community groups, local authorities, media partners and surrounding third parties.

• Work under guidance of Bewonder* to assist in delivery of the marketing strategy plan.

• Co-ordinate all local marketing activity.

• Maintenance of customer databases through data capture systems.

• Regular presentations to tenants to ensure that aspirations are met and that post event analysis is presented to encourage increased future participation.

• Provision of regular site reports and measurement detailing activity for inclusion in monthly management reports.

• Provide regular updates of the website and encourage tenants to provide offers and promotions - work with digital marketing and social media consultants to maximise effectiveness and contribute to the centre's digital marketing capabilities.

• The successful applicant will be expected to have strong organisational skills and be technically proficient in MS Office Products; have an eye for accuracy and be able to work to and meet deadlines; working under pressure and the ability to multi-task are essential. The role includes maintaining client/centre systems; dealing with function administration; supplier and client invoicing.

• Willingness to adopt a flexible approach to working patterns is essential in order to respond to the demands of a busy retailing and leisure environment. This position will involve occasional evening and weekend work to manage the marketing events as outlined in the centre marketing strategy.

• To comply with centre Health & Safety Policies and Procedures, attend training courses when required to do so. With training, ensure compliance with Risk Assessment insofar as it affects in-centre events.

• To always maintain confidentiality and under no circumstances to divulge to a third party any information relating to the operation of the centre whether considered to be of a confidential nature or not.

• To comply with any company or centre regulation which may from time to time be imposed and which may be subject to change.

• The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your role.

About Bewonder*

We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values:  

We work best when we work as one - We work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. 
 

We inspire to make an impact -We always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. 
 

We live and lead in our truest form - We understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. 
 

We take pride in every detail - we know that our work is essential, and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve.  

These values are essential for our work and are personal values we seek in all team members.