What You’ll DoBuild strong, ongoing relationships with our customers through regular calls, emails, and meetingsProactively check in with customers to ensure they’re satisfied and supportedIdentify opportunities to improve customer experience and promote service adoptionCollaborate closely with our technical and sales teams to resolve issues and deliver solutionsGather and share feedback to help shape our products and servicesWhat You’ll BringAt least 1 year of experience in a customer service roleConfident communicator with great listening skillsProactive, organised, and keen to build strong relationshipsComfortable using digital tools and learning new software platformsPositive attitude and a genuine desire to help customers succeedWho are enable.services?We are Digital Transformation Consultants, proudly delivering tailored software solutions that drive real results. As partners of SugarCRM, EspoCRM, Make, and Mautic, we help businesses streamline their processes, boost productivity, and achieve their goals.Working EnvironmentAt enable.services, we believe in teamwork, creativity, and growth. Our supportive office culture encourages collaboration, celebrates success, and provides space for you to thrive in your role.Benefits21 days holiday a year + bank holidays & your birthdayBreak-out area and kitchen facilitiesA working environment focused on teamwork that also allows individuals to flourishCareer Development PathwaysFull Solutions Training ProvidedBase salary of 24k + depending on experienceNote: The successful applicant must be eligible to work in the United Kingdom. #J-18808-Ljbffr