Customer Marketing Manager
New Today
This range is provided by 3Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from 3SearchOverviewAssociate @ 3Search | SaaS/ Technology Senior Marketing SpecialistCustomer Marketing Manager – Job Advert• Location / Working Model: Remote | Ad-hoc travel to Northern Ireland HQA fast-growing global provider of cybersecurity solutions is seeking a talented Customer Marketing Manager to take ownership of their customer engagement strategy. This is your chance to join a business at an exciting inflection point—entering a new era of international growth, backed by private equity investment, and led by a visionary leadership team with a clear roadmap for scale. You’ll find a culture that blends high performance with genuine flexibility and trust, where your ideas shape the way customers connect, learn, and stay loyal.The Customer Marketing Manager will be the bridge between marketing and customer success—developing campaigns that inform, engage, and inspire long-term advocacy.ResponsibilitiesDesign and deliver the end-to-end customer marketing strategy that drives retention and growth.Create compelling nurture and engagement programmes across email, product, and events.Partner with Customer Success and Product teams to craft educational content and webinars.Develop a customer advocacy programme that builds case studies, testimonials, and references.Monitor engagement and satisfaction KPIs, using insights to shape future campaigns.Qualifications5 + years’ experience in B2B customer marketing, ideally within SaaS or cybersecurity.Proven success delivering strategies that improve retention and reduce churn.Strong understanding of data-driven marketing using HubSpot or Salesforce.Confident writer and storyteller who can turn insight into action.Strategic yet hands-on approach, thriving in a fast-paced scale-up environment.Why You’ll Love ItLead customer marketing in a high-growth, PE-backed organisation.Freedom to innovate, backed by a supportive leadership team.25 days’ holiday + NI bank holidays, rising with service.Enhanced family leave and a dedicated training budget for your development.Flexible working – designed around you and your life.Global team events and referral bonuses to celebrate success together.Apply today to grow your career as a Customer Marketing Manager with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone can make the best use of their skills, free from discrimination or harassment, and where all decisions are based on merit.Due to a high number of applicants, we are only able to respond to successful candidates.EEO and equal opportunityWe are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone can make the best use of their skills, free from discrimination or harassment, and where all decisions are based on merit.
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- Location:
- England, United Kingdom
- Job Type:
- FullTime