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Account Manager - SEO & Digital Marketing, Slough

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Client:

accelerate agency

Location:

Slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

dbe89b06739e

Job Views:

16

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Job Description

This is a Remote / Hybrid position

Why join us?
We are a digital marketing agency that champions work-life balance and career growth. Our culture prioritizes flexibility, well-being, and professional development. Enjoy benefits like a 9-day fortnight (every other Friday off, paid), enhanced parental leave, and a flexible working schedule. If you thrive in a fast-paced, client-focused environment and want to work with a team that values your time and expertise, we’d love to hear from you!

What we’re looking for

We’re seeking an experienced client/account manager with a proven track record of delivering success, emphasizing retention and upselling. We promote a culture of work-life balance, encouraging staff not to work late, take time back in lieu, and participate in a 9-day fortnight work pattern (every other Friday off, paid).

Responsibilities include:

• Building client relationships: Know everything about your clients—from financial calendars to internal org structures, and even personal details like birthdays and anniversaries.
• Understanding what success looks like for your clients and communicating this effectively to your SEO strategist to deliver great results.
• Leading our delivery teams by aligning efforts to meet client needs, ensuring satisfaction and retention.
• Managing contract renewals, creating campaigns to show value, and working with your SEO Strategist on upsells.
• Prioritising workloads based on client value, managing expectations, and keeping projects within scope.
• Leading direct reports: client execs, supporting their work, and fostering a positive, balanced team environment with professional development plans.

Company structure:

Our client/account managers coordinate with project managers and SEO strategists to maintain performance. Clients are grouped into pods, each led by an account manager and dedicated SEO team.

Requirements

Skills required include:

• Strong commercial acumen with a proven track record of growing accounts.
• At least 3 years experience as a client/account manager in digital marketing or SEO agency.
• Experience with project management tools (preferably Asana).
• Knowledge of SEO or digital marketing strategies.
• Experience managing teams.
• Excellent communication and leadership skills.
• Ability to work under pressure and juggle multiple clients and deadlines.

Benefits

• Paid holidays, including a 9-day fortnight, bank holidays off, and additional time off during Christmas/New Year.
• Wellbeing & Lifestyle benefits: sick pay, mental health support, online wellbeing resources, discounts, and cycle-to-work scheme.
• Career & Development: monthly planning, £1,000 annual budget, and parental leave policies.
• Flexible working hours between 7:30 am and 8:30 pm, with options for work abroad and office bookings.

We are an equal opportunities employer. Please inform us in advance if you require any adjustments during the application or interview process.