ROLE OVERVIEW As Account Director, you will be responsible for managing and growing a portfolio of clients within the channel/technology space. You will lead client relationships, ensure high-quality delivery across campaigns, digital, events, and consulting workstreams, and act as a strategic partner to clients. You will mentor and manage mid/senior account team members, oversee P&L, and help drive business development. KEY RESPONSIBILITIES

Serve as the primary client point of contact, building trusted strategic relationships at senior levels Define and drive account strategy, aligning with client goals and agency services Lead and coordinate multi‑disciplinary teams (content, digital, events, campaigns, consultancy) to deliver integrated solutions Oversee planning, budgeting, forecasting, and resource allocation for client accounts Monitor financial performance (profitability, margins, billing, cost control) and ensure delivery against forecasts Identify opportunities for account growth (upsell, cross‑sell, new projects) Lead proposals, pitches, and contract negotiations in collaboration with leadership Ensure high standards of quality, performance metrics, reporting, and client satisfaction Mentor and develop account managers/senior account managers under your supervision Stay abreast of channel/technology trends, competitor activity, and industry best practices Collaborate cross‑functionally with internal teams to improve processes, workflows, and client offerings

REQUIREMENTS & SKILLS

Proven experience in agency account leadership, preferably in B2B/technology/channel marketing Demonstrable track record of managing and growing client accounts Strong business acumen and P&L responsibility experience Excellent strategic thinking, problem‑solving, and communication skills Experience overseeing integrated campaigns (content, digital, events, strategy) Proficiency in budgets, forecasting, metrics, and reporting Leadership and people management skills; ability to mentor and develop others Ability to work autonomously in a remote environment while staying connected and collaborative Passion for the IT/technology channel space (or willingness to immerse) Channel/reseller/vendor marketing experience Experience with consultancy assignments Experience with hybrid/virtual events Familiarity with digital marketing technologies, analytics, CRM tools

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